When you submit our consultation form, send us an email, or text our business number, we collect the personal information you provide. This typically includes your name, email address, phone number, ZIP code or project address, the project type and project description you share with us, how you heard about us, and any additional details you share during email, text, or call follow-up.
Lead form submissions. When you submit the inquiry form on this Site, we collect the information you provide (name, phone, email, ZIP code, and optional project details such as project type, budget range, and timeline) and send it to our intake endpoint at api.revko.co/api/partner-leads, where it is stored in our database for lead follow-up. We do not collect this information through a third-party scheduling widget.
When you visit the Site, our hosting provider and analytics provider automatically collect technical information including IP address, browser type and version, operating system, device type, pages viewed, time spent on each page, referring URL, approximate geographic location derived from IP address, request and response metadata captured in server logs, and cookies and similar identifiers placed by our product analytics provider (PostHog) and by Google Tag Manager to recognize repeat visitors and measure Site performance.
We do not knowingly collect government identifiers, payment card numbers, bank account numbers, biometric information, precise geolocation beyond ZIP code, or sensitive personal information of the kinds defined in California Civil Code §1798.140(ae) through this Site. If a project requires any such information at a later stage (for example, lien releases or change-order signatures), we collect it directly through signed paperwork rather than through this Site.
We use the personal information we collect to:
We do not use the personal information we collect for automated decision-making that produces legal or similarly significant effects about you. We do not currently share personal information with advertising platforms for cross-context behavioral advertising. If we enable the Meta Pixel, Meta Conversions API, or similar retargeting tools later, we will update this Policy and the opt-out controls before doing so.
We retain personal information for as long as needed to provide the services you requested, to maintain business records, to comply with legal obligations (including warranty support, tax, and accounting), and to enforce our agreements. Inquiry data from prospects who do not become clients is typically retained for two years and then deleted. Project records are retained for the duration of the project plus warranty period and any applicable statute of limitations.
We use reasonable administrative, technical, and physical safeguards to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. No method of transmission over the Internet or method of electronic storage is one hundred percent secure, so we cannot guarantee absolute security. If we become aware of a data breach affecting your personal information, we will notify you as required by applicable law.
You may unsubscribe from marketing email at any time using the link in any marketing message. You may ask us to stop calling or texting you. You may ask us to delete or correct your personal information by contacting us using the details in the Contact section below. California residents have additional rights described in the California rights section below.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). The sub-sections below describe what we collect, why, your rights, and how to exercise them.
In the preceding twelve months we have collected the following CCPA categories of personal information from California residents: identifiers (name, email address, phone number), customer records (project address, project description), commercial information (services inquired about), internet or other electronic network activity (browser type, pages viewed, referring URL, IP-derived approximate location), and geolocation data (approximate, derived from IP address only; we do not collect precise geolocation through this Site).
We collect personal information directly from you (forms, calls, emails, texts), automatically from your device (cookies and server logs), and from third-party platforms that support our infrastructure (hosting, analytics). We use this information for the business purposes described in the "How we use it" section above. We do not sell personal information for money and do not currently share it for cross-context behavioral advertising. To request deletion of data we hold about you, email hello@completeoutdoorlivingsd.comwith the subject line "Data Deletion Request" and include the email address or phone number you used to contact us. We will respond to verified deletion requests within forty-five days, with a one-time extension of up to forty-five additional days if reasonably necessary (CCPA §1798.130(a)(2)). See "How to make a request" in section 06 for full procedure.
You have the right to:
To exercise any of these rights, contact us at hello@completeoutdoorlivingsd.com or (619) 492-5883. We will verify your identity using information we already hold about you (typically your email address, phone number, or project address). We will respond within forty-five days of receiving a verifiable request, with a one-time extension of up to forty-five additional days if needed. You may also designate an authorized agent to make a request on your behalf; we will require written authorization and identity verification before acting on an agent's request.
California residents have the right to opt out of the "sharing" of personal information for cross-context behavioral advertising under the CPRA. We do not currently sell personal information for money or share personal information for cross-context behavioral advertising.
If we enable this kind of sharing in the future, you may opt out in any of the following ways:
Opting out does not prevent you from inquiring with us, scheduling a consultation, or receiving service. We do not retaliate against any California resident for exercising their CPRA rights.
California Civil Code §1798.83 (the "Shine the Light" law) permits California residents to request a notice describing what categories of personal information we have shared with third parties for those third parties' direct marketing purposes during the immediately preceding calendar year. We do not share personal information with third parties for their direct marketing purposes. To request this notice, contact hello@completeoutdoorlivingsd.com.
The Site is intended for adult homeowners. We do not knowingly collect personal information from children under thirteen. If we become aware that we have collected personal information from a child under thirteen, we will delete it. If you believe we have collected such information, please contact us using the details below.
The Site is operated from California. If you access the Site from outside California, your personal information may be transferred to, stored in, and processed in California. By using the Site you consent to this transfer. We do not currently serve clients outside California; if your project address is outside the state, we may decline the inquiry. State and federal privacy laws that apply outside California (such as the Virginia VCDPA, Colorado CPA, Connecticut CTDPA, Utah UCPA, and similar) may grant you additional rights; contact us to exercise them.
We may update this Policy from time to time. When we do, we will update the "Effective" date above. Material changes will be communicated by a prominent notice on the homepage and, when appropriate, by direct notice to active clients. Continued use of the Site after a change indicates your acceptance of the updated Policy.
Questions, requests, or complaints about this Policy or about how we handle your personal information may be sent to hello@completeoutdoorlivingsd.com or (619) 492-5883. Mailing address: Complete Outdoor Living LLC, San Diego, California. We respond within one business day.